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Take your Flip videos from passable to professional

Lindsey Miller

Sure, everyone’s got a camcorder, but shaky, grainy corporate videos fail to impress

Yes, making videos with Flip camcorders is cheap and easy. Many would argue that they’ve become a key piece of corporate Web sites. So who cares if you create a grainy video if it gets your message across, right?

Guess again. It does matter that Flip videos look professional.

“Someone who is just starting out can definitely get a camera, they can shoot, and they can edit,” says Jeff Meyers, intranet manager at Nationwide Insurance. “There is a style, an art, a sense of how to put the elements together.”

Improving the quality of video extends beyond your camera. Be mindful of the video accessories you use, how often you use video, limitations of the Flip such as zoom and sound, and your staff’s expertise.

Here’s a look at Meyers’ four simple rules for creating professional-looking—not just passable—videos.  

1. Get the right equipment

Creating videos doesn’t require spending a lot of money, but investing in the right equipment will make your videos look more professional.

Meyers uses the Flip UltraHD. The HD picture is as good as it gets for $199.

Beyond the camera, there are a few accessories that will help improve the footage.

Meyers encourages each of his three videographers to use a tripod. Giving the camera a stable base to stand on decreases the odds of creating a shaky, home movie-style video.

Another purchase that improves quality is lighting. It’s a challenge, Myers says, to find the right light conditions, especially in an office setting. Even a small investment in lighting equipment, however, can make a big difference to your videos.

Flip Cams come with editing software, but Meyers chose to purchase Pinnacle Studio 14 because of its additional capabilities for improving picture and sound.

“Once the initial investment of cameras, a couple tripods, and editing software is made, we’re out there just doing it,” Meyers says. “It’s very low cost.”

Creating the videos in-house costs next to nothing for Meyers and his small editorial team. They shoot and edit all the videos for the intranet and produce up to six videos a week.

2. Don’t use video for everything

Nationwide’s most popular internal news videos are interviews with senior executives and when they cover an event such as a recent company trip to the Columbus Zoo. Nationwide began to post videos regularly on the intranet six months ago. Approximately 30,000 employees access the intranet and, on average, each video gets between 1,800 to 3,000 views.

Most videos accompany an article published on the intranet. Meyers’ objective is not to include a video with every story, but only when it advances the story. The length of the videos varies and ranges from 30 seconds to three minutes.

“We try to be mindful of the message first,” Meyers says. “What is the best way to convey the message? Everyone’s saying, video, video, video, but it’s not appropriate if it doesn’t enhance the message at all.”

Video is a valuable tool for reporting on situations that are better understood visually. For example, instead of describing an offsite event in writing, or simply taking pictures of it, reporters can capture sounds, colors, and the mood of attendees more viscerally by using video.

3. Know Flip’s limitations

Despite its many strengths, Flip Cams do have some limitations, Meyers says.

Although the picture is good, the zoom function of the camera is not. This problem can be solved by not using the zoom feature or, sometimes, by using a tripod.

“We tell people not to zoom, because usually if they’re zooming and they’re not using a tripod, the picture is shaky and they’re not bringing back good video,” Meyers says.

The person behind the camera should also be mindful of Flip’s other significant limitation—sound. To keep the sound as clear as possible, Meyers tells his reporters to get close to their subjects. This advice is not always well-received.

“With a Flip Cam you have to get pretty close to someone, but that may make the person uncomfortable or the interviewer uncomfortable,” Meyers says.

4. Consult a video expert

The inexperience of the person shooting the video can also be a limitation. Meyers has a background in making video, as does his most recent hire to the intranet news team whose prior experience includes working at a local television station. Though it’s not strictly necessary, someone with an eye for video usually can make more advanced videos sooner than a rookie.

Beginners don’t need help with editing or camera use, Meyers explains. “It’s a sense for setting up a good shot, like not shooting an interview into a bright window. Those elements are the ones we tend to deal with most.”

In an attempt to counteract beginners’ mistakes, Meyers offered a class to Nationwide’s corporate communications department and his editorial team. He covered topics such as how to use the camera, when to use video, how to set up a shot, and basic editing.

To set up a shot, he taught communicators to avoid backlighting a subject, find a good, not-too-busy background for interviews, make sure the subject’s face is lit properly, and to move close enough to their subjects to get good sound.

“Some people just have an eye for it,” Meyers says. “It’s like a photographer setting up a shot. But that’s not to say that you can’t develop that eye—because the cameras are so simple.”

Article comments:
Friday, June 18, 2010 12:57:48 PM by Brian S
I have two comments:

1. The article's biggest omission is that it doesn't talk about making sure your computer has appropriate hardware to edit video. Rendering video requires plenty of memory but you also need to have a good quality video card. I also use Pinnacle Studio 14 mentioned. It is a fantastic program when it works. Like almost all programs in its class, it is built for 32 bit operating systems. New PCs that have sufficient memory now come with 64-bit operating systems causing spotty performance at best even with high-end memory and video cards. Now if you can get your company to get you a MAC with the right SW perhaps that is another story. HW innovation is far outpacing SW innovation. Video editing is a great example of this. The effect is editing that should be relatively easy can become immensely frustrating. I know this first hand.

Thanks,
Brian
www.twitter.com/bschwartz

2. Flips are great, but I think most, if not all, of them do not have an external mic jack like the Kodak Zi8 does. Makes a huge difference in sound quality especially with training videos.
Sunday, June 20, 2010 12:25:51 PM by Lyena S.
I have been using Flip HD for a while now and I can say with confidence- DO use the tripod. The camera does not have image stabilizer. Action shots are ok most of the time if you stabilize your arm on something immovable.
Thursday, June 24, 2010 2:07:20 AM by Terry
I agree the Flip is a great tool for the PR pro who finds something he or she just has to capture immediately, but there are better quality cameras that aren't much more expensive and open up a new world of options. Why does the Flip seem to have wormed its way so deeply into the PR psyche?
Thursday, July 01, 2010 2:06:10 PM by Rick
I use a new $150 pocket camera (Canon PowerShot SD1200 IS) which provides decent photos and video in one package. Terry, what's on your list for better quality cameras?
Monday, July 12, 2010 5:16:34 PM by ALBERT MARUGGI
Sorry I have to say this only because you are talking about making video look better the first two farmers could have been shot with the sun more over the shooters back.

Now I understand that there may have been wind issues, which is why you need good equipment. You mentioned the flip HD video camera none of them that I have seen have an external audio input. http://www.theflip.com/en-us/products/specs.aspx

They should, if they did you would have heard that first farmer much better than the interviewer.

My point is this, just because you have a camera and a video editor that can "flip" a 3D cube transition, doesn't make your videos more professional.

I've been there just like people posting this article. You get do the best you can with what you've got. That's a whole like different than advancing the shoot location, having the right equipment to deal with lighting, not just light but reflector disks, etc. getting the best audio and having the time to do the kind of production that captures your attention.
Saturday, July 31, 2010 2:36:34 PM by Samsonmedia.net
Actually, the one huge omission in your article is AUDIO. The Flip, as with many other consumer videocams, do not accommodate external mics. So you need to make sure the subject is close enough to be heard clearly especially with a lot of background noise like in a restaurant or trade show. I've seen many adequate-looking videos totally bomb because you couldn't hear what the person was saying.
Saturday, August 14, 2010 1:03:04 PM by lovemyflip.com
agree with this, you need to know limitations, one audio solution if you have a Flip is buy a separate audio recorder and mic, place it on your subject (it works great because you are not tethered) then sync in edit and Flips own audio

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