Those of us who work in the agency world live and die by the client relationship. When it’s good, life is great. If it ever goes bad … oh boy.
One of the ways you can avoid these relationships turning sour is to avoid the five things you should never say to a client, according to OpenForum.com.
They are:
-
Butchering the client’s company name
- Quote a price or turnaround range
- “I am sorry, but …”
- “What does your company do?”
- “We will put our A-team on your project.”
For more on why you shouldn’t say these things, check out the infographic:
RELATED: 10 cardinal rules for keeping clients happy
(via
Visual.ly)