Yum Foods responded quickly in the face of discrimination allegations involving one of its biggest brands—KFC.
A 27-year-old transgender woman—Georgia Carter—says she was offered a job at a Virginia KFC, only to have it rescinded hours later when the hiring manager
noticed her driver’s license listed her as a male.
The manager called Carter to tell her KFC couldn’t hire her because, “We don’t know which bathroom you can use,” she told a local ABC reporter.
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After the details of the story emerged online, Yum Brands’ marketing managers took action and issued the following statement:
KFC's policy is to treat everyone fairly, equally and with respect, and we do not tolerate discrimination of any kind. Upon learning of this allegation,
the franchisee who owns this Richmond restaurant conducted an immediate and thorough investigation. The manager has been terminated for violating the
franchisee's anti-discrimination policy, which is inclusive of gender identity and sexual orientation. The franchisee's leadership has also had a
conversation with Ms. Carter, offering her employment at this restaurant or any of their Richmond area KFC restaurants, effective immediately.
Additionally, the franchisee is emphasizing sensitivity and compliance with their policies to keep this from happening again.
Brand managers offered additional responses on Twitter:
Although several states have laws that protect transgender people from workplace discrimination, Virginia does not.