For brands, the holidays prompt calls for inclusivity
Apple, Delta, Amazon and Zales have all earned positive feedback for their efforts to bridge divisions among consumers and across the nation as a whole.
Delta endeared consumers—and pacified critics—when it banned a passenger for shouting belligerent political statements on a flight.
Delta Air Lines has barred a disruptive passenger who shouted pro-Donald Trump and anti-Hillary Clinton remarks at fellow passengers on a flight from Atlanta to Allentown, Pa., last week, the airline’s chief executive said on Monday.
The chief executive, Edward H. Bastian, said in a memo published on Delta’s website that other travelers on the flight Nov. 22 would receive refunds for their tickets.
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