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The PR and marketing pros behind these blunders can give you pointers on what not to do online.
7/2/2015 4:00:36 PM
It's time to stop fearing trolls and irate customers. These tips will not only help you put out fires, but prevent them from starting.
7/2/2015 1:54:24 PM
In a statement, the company admitted "we did not live up to our own standards" with language that made it appear it would make liberal use of robocalls and robotexts.
7/2/2015 1:47:46 PM
The brands faced scrutiny recently for incorrect product labels. S ome claim it's false advertising.
7/2/2015 1:45:22 PM
Apps that displayed the flags outside of 'educational or historical uses' were removed, but the company later allowed them within games, provided the symbol did not appear in App Store icons or screenshots.
7/1/2015 1:45:16 PM
The country’s prime minister announced Sunday that all banks will be closed for six days starting Monday, in advance of a referendum on bailout terms.
6/30/2015 1:49:52 PM
Not only is the sudden death of a top exec a crisis for an organization, it's also a trying time for employees and people close to that leader. It's worth preparing.
6/30/2015 1:48:39 PM
PR Daily readers were looking for various ways to communicate this week, as items about AP style rules, infographics and emoji topped our list of most-read stories.
6/29/2015 1:51:35 PM
French President Francois Hollande condemned protests that turned violent, but he also said the American car service ‘doesn’t respect any laws.’
6/29/2015 1:47:18 PM
So-called 'dark money' contributions could eventually come to light, making public information that organizations didn't want shareholders and others to know.
6/29/2015 1:46:42 PM
Investigators say it's ' the worst case of overcharges that they've ever seen,' but the brand is disputing claims it overcharged customers.
6/26/2015 1:55:18 PM
The anchor held up a sign with the n-word on it and social media went into a frenzy. The attention doesn't seem to be negative, ratings-wise.
6/25/2015 1:53:28 PM
The push to remove the symbol from public places in the wake of a racially motivated shooting in Charleston has hit retailers. (Update)
6/24/2015 1:49:31 PM
After the singer criticized the company's new music service, an executive reversed the policy of not paying artists during users' trial periods.
6/24/2015 1:46:23 PM
The code led to an old address for a contest. The company had let that URL lapse, and someone else grabbed it up.
6/23/2015 1:53:02 PM