Results for Articles:
With two highly publicized crashes this year, the airline is looking to make a transformation, through a brand overhaul and possible bankruptcy.
7/30/2014 6:00:17 PM
At the BlogHer conference, Bright Starts distributed candy in real-looking prescription bottles. The incident offers a lesson about conference swag.
7/30/2014 1:55:52 PM
Stephen A. Smith issues mea culpa 'making the most egregious error' of his career. Were the tone and wording sufficient?
7/30/2014 1:48:00 PM
We're giving you another week to show off your best writing and content creation skills! Don't miss this last chance to show us your best work! Enter by Friday, Aug. 1, 2014.
7/28/2014 11:00:00 AM
Video uses 'Lego Movie' song 'Everything Is Awesome' to shine light on Shell's commitment to arctic drilling.
7/25/2014 1:56:00 PM
Call center gaffes by Comcast and DirecTV sparked huge coverage and angry responses on social media, illustrating the reach of reputational damage in the click-and-share era.
7/24/2014 8:00:00 PM
We all make mistakes, but we don't all apologize for them. If your organization, executives or employees get in hot water, an apology with these three elements will get them out.
7/24/2014 1:56:00 PM
A U.S.-owned supplier for the fast food chains in China reportedly mixed dirty and expired meat in with fresh meat. Everyone has issued mea culpas, but should they have?
7/23/2014 1:54:26 PM
First, a recorded call customer service call went viral. Now a leaked missive from the cable company’s COO says the employee’s hounding of the customer was in line with standard practices.
7/22/2014 1:58:19 PM
Is there some special alchemy involved in creating a great social media profile? What are the tricks to doing social media right? Our readers wanted to know the answers to those questions and more this week.
7/21/2014 1:53:47 PM
The airline scrambles as a second plane this year goes down. But this one reportedly was shot down amid the separatist conflict in the Eastern European country.
7/21/2014 1:48:10 PM
The tech giant has announced plans to lay off 18,000 employees. One memo announcing those layoffs was full of business-speak.
7/18/2014 1:46:52 PM
What do you think Lands' End's next step should be in this process?
7/16/2014 1:53:08 PM
DirecTV, Zynga, Russell Stover and Time Warner Cable are also on 24/7 Wall St. 's list of '10 brands that will disappear in 2015.'
7/16/2014 1:51:30 PM
Target’s recent decision to ban guns along with other brands, such as Starbucks, Chili’s and Sonic, brings with it impassioned reactions from both sides of the issue.
7/16/2014 1:49:35 PM