eziner_box_top
Sign up for the
Rss feed
Yes, I accept Terms of Use.
Follow PR Daily on:
Facebook twitter linkedin youtube Follow Us on Pinterest Rss feed
Ezine_box_bottom
eziner_box_top
Sign up for the
Rss feed
Yes, I accept Terms of Use.
Follow PR Daily on:
Facebook twitter linkedin youtube Follow Us on Pinterest Rss feed
Ezine_box_bottom

Consumers say AT&T is the worst in customer satisfaction

By Kevin Allen | Posted: December 3, 2012
Call me the worst cellphone carrier once, shame on me. Call me the worst carrier two years in a row and my name would be AT&T.

For the second straight year, Consumer Reports named AT&T last in customer satisfaction among major cell carriers. Verizon, meanwhile, remains atop the list again.

But the news isn’t all-bad for AT&T, according to the company’s hometown newspaper, the San Francisco Chronicle:
“There was one ‘not-so-insignificant’ silver lining for AT&T: It had the best higher-speed 4G network—‘that is to say, it's the one that drew the least amount of complaints,’ said Consumer Reports spokesman James McQueen.”
Here’s a list of the top-rated cellphone carriers, including the little guys:
1. Consumer Cellular
2. U.S. Cellular
3. Credo Mobile
4. Verizon Wireless
5. Sprint
6. T-Mobile
7. AT&T
To determine the rankings, Consumer Reports surveyed 63,253 subscribers in September.

Any surprises?

(Image via)