Results for Articles:
Sometimes it helps to take a refresher in crisis communications to remind yourself of the best course of action before it hits the fan.
3/12/2014 1:59:06 PM
Australian airline Qantas is in trouble and the public image of its CEO, Alan Joyce, isn’t helping. Here are four questions that can help explain why.
3/7/2014 2:54:07 PM
Over the past four years, 83 percent of Google’s reworkings of its logos have honored men.
3/6/2014 2:47:18 PM
When you’re scrambling to save face after a disaster, remind your leaders to demonstrate these five behaviors.
2/28/2014 2:52:46 PM
In particular, record collectors were irked by the furniture chain’s decision to put an end to the Expedit.
2/25/2014 2:53:51 PM
The 2014 Winter Games came to a close Sunday night after a rather bumpy road, PR-wise. But were they really that much worse than previous Olympiads?
2/25/2014 2:52:50 PM
Exec David Marcus says his card information was probably ‘skimmed’ during a recent trip to the United Kingdom.
2/12/2014 2:55:08 PM
The fast-food company’s Canadian once again gets to the heart of the matter, showing how it really makes its food.
2/7/2014 2:45:21 PM
When your brand or organization is getting raked over the coals in the press, you’re in for a tightrope walk. Reach out, but don’t overextend.
2/5/2014 2:49:14 PM
A year after Hurricane Sandy, the communications and marketing staff at NYU Langone Medical Center threw a birthday party for the babies born the day the storm hit.
2/4/2014 2:53:25 PM
Continued controversy over Russia’s anti-gay laws and how they’re affecting the 2014 Winter Games have been an unexpected headache for Coca-Cola and McDonald’s.
1/31/2014 2:45:49 PM
The ad features a man changing ‘the image of Japanese people’ by putting on a huge fake nose.
1/29/2014 2:46:19 PM
Eric Lawson, who was the iconic character in a series of ads in the 1970s, died of COPD. Philip Morris, the makers of Marlboro cigarettes, has yet to issue any statement.
1/28/2014 2:47:32 PM
A hot pot restaurant in China’s Shandong province installed the ‘naughty children’ sculptures to attract customers. Instead, it had to take them down after people mistook them for religious figures.
1/23/2014 2:57:27 PM
If an executive in your organization feels compelled to apologize for wrongdoing, it should be because there’s a need, not simply because video apologies are trendy.
1/10/2014 2:52:56 PM