Results for Articles:
Many organizations and public figures used social media to offer condolences after the terrorist attacks in Paris. Digital platforms afforded users ways to express their grief.
11/18/2015 2:46:01 PM
Government officials and citizens across the globe spread information, offered assistance and stood in unity after terrorists attacked the French capital on Friday night.
11/17/2015 2:48:13 PM
Thousands of Twitter users lashed out at the brand account and through a hashtag after the carrier tweeted what seemed to many an automated response.
11/16/2015 2:46:03 PM
Starbucks says the design invites customers to create their own stories on a blank canvas. A former pastor says it’s because Starbucks ‘hates Jesus.’
11/12/2015 2:48:00 PM
The Victorian Taxi Association’s hashtag campaign to improve its image backfired. Here’s how social media managers can avoid the same fate.
11/12/2015 2:47:00 PM
Learn more about the membership that gives communicators access to the training they need—for a fraction of the cost.
11/6/2015 2:50:00 PM
Though the social platform's chief exec told his staff in a letter that he would "tell it to [them] straight," the company was criticized for the way it handled the situation.
10/16/2015 1:45:29 PM
According to a Boston.com report, the social media giant claimed the student, Aran Khanna, violated its user agreement by developing an app that tracks Facebook Messenger users’ movements.
8/14/2015 1:48:27 PM
The brand's UK Twitter team apologized several times after customers criticized its participation in Twitter trend #MakeAMovieAFatty.
7/10/2015 1:48:14 PM
The PR and marketing pros behind these blunders can give you pointers on what not to do online.
7/7/2015 1:48:36 PM
The news organization stated that the messages were sent during ‘a technical rehearsal for an obituary.’ Other news sources that picked up the stories had to issue retractions, too.
6/4/2015 1:49:32 PM
The company’s executive complained he was bored at work, but what he thought were private communications ended up bringing heavy public criticism.
4/8/2015 1:46:56 PM
Salvo Sports defended itself on International Women's Day over a backlash from its shirt's washing instructions. They say, 'Give it to your woman; it's her job.'
3/10/2015 1:53:24 PM
When Twitter critics called the company out for evoking a history of race-related violence, it threatened legal action.
2/20/2015 2:48:42 PM
2/10/2015 2:49:56 PM