Results for Articles:
Spring will come early in 2016, says Punxsutawney Phil, who did not see his shadow Tuesday. He and the movie ‘Groundhog Day,’ are symbolic, but what can they tell us about communications?
2/3/2016 2:53:21 PM
The chain issued an apology after consumers slammed it for a mozzarella stick snafu. Managers of competing brands used social media to seize on the fast-food flub.
2/1/2016 2:54:58 PM
It didn’t take long for the Internet to read into the suggestive language used in a Yukon advertising campaign for vitamin D. The group’s marketing chief says it was in on the joke.
1/28/2016 2:47:59 PM
Internet users lashed out after the search giant called the words ‘negative physical attributes’ in a recent policy notice sent to an AdWords user. Google blamed the situation on a poorly-worded notice and updated its policy.
1/21/2016 2:48:03 PM
Automated systems do help you know what people say about your brand online, but they can’t do everything.
1/4/2016 2:52:42 PM
The soda maker had to end its promotion that turned words into art after Gawker choked it with quotes from Adolf Hitler's 'Mein Kampf.'
12/31/2015 2:57:24 PM
The pageant contestant apologized for her remarks and has since deleted her Twitter account.
12/22/2015 2:55:13 PM
The comedian, who was hosting, announced the wrong pageant winner last night, and the awkward encounter was posted across social media. Some say it was a PR stunt.
12/22/2015 2:53:37 PM
Several Twitter users criticized the company, saying it’s using sexist stereotypes to encourage women to pursue science and math careers.
12/9/2015 2:45:00 PM
Many organizations and public figures used social media to offer condolences after the terrorist attacks in Paris. Digital platforms afforded users ways to express their grief.
11/18/2015 2:46:01 PM
Government officials and citizens across the globe spread information, offered assistance and stood in unity after terrorists attacked the French capital on Friday night.
11/17/2015 2:48:13 PM
Thousands of Twitter users lashed out at the brand account and through a hashtag after the carrier tweeted what seemed to many an automated response.
11/16/2015 2:46:03 PM
The Victorian Taxi Association’s hashtag campaign to improve its image backfired. Here’s how social media managers can avoid the same fate.
11/12/2015 2:47:00 PM
Though the social platform's chief exec told his staff in a letter that he would "tell it to [them] straight," the company was criticized for the way it handled the situation.
10/16/2015 1:45:29 PM
According to a Boston.com report, the social media giant claimed the student, Aran Khanna, violated its user agreement by developing an app that tracks Facebook Messenger users’ movements.
8/14/2015 1:48:27 PM