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Stephen A. Smith issues mea culpa 'making the most egregious error' of his career. Were the tone and wording sufficient?
7/30/2014 1:48:00 PM
We're giving you another week to show off your best writing and content creation skills! Don't miss this last chance to show us your best work! Enter by Friday, Aug. 1, 2014.
7/28/2014 11:00:00 AM
Video uses 'Lego Movie' song 'Everything Is Awesome' to shine light on Shell's commitment to arctic drilling.
7/25/2014 1:56:00 PM
Call center gaffes by Comcast and DirecTV sparked huge coverage and angry responses on social media, illustrating the reach of reputational damage in the click-and-share era.
7/24/2014 8:00:00 PM
After The Netherlands defeated Mexico in the round of 16, the airline posted an image of a “departures” sign with a stereotypical image of a Mexican man.
7/1/2014 1:48:54 PM
There’s a particular psychology behind the people who post inflammatory comments on the Web doing what they do. Don’t play their game.
6/26/2014 1:47:19 PM
A group of students at Georgia Tech found a way to find users’ phone numbers and send them unwanted messages. The app’s creator took it as an opportunity to explain some features.
6/23/2014 1:57:29 PM
Facebook and its associated plug-ins were down for about half an hour in the wee hours of Thursday morning, but that was long enough to raise some hackles.
6/20/2014 1:49:00 PM
According to a New York Magazine article, the photo-sharing app has done a lot to help some high-profile users attempting to diffuse crises.
6/2/2014 1:49:35 PM
The photo-messaging app claimed that photos were automatically erased as soon as recipients saw them, but that’s not really the case.
5/15/2014 1:49:00 PM
The photographer who took the photo has set out to correct the misappropriation of her image. The Nigerian man who initially combined the photo with the hashtag says he meant no harm.
5/13/2014 1:47:06 PM
The airline posted a photo of a woman with a toy airplane coming out of her privates in response to a customer question. It has deleted the tweet and said it’s investigating what happened. ( UPDATE )
4/16/2014 1:51:56 PM
Huge brands including Microsoft, Netflix, Apple, and even the federal government have fallen on their proverbial faces. Learn from their mistakes.
3/27/2014 1:52:46 PM
Oculus VR asked for help in 2012 and got it to the tune of more than $2.4 million. Now, Facebook has bought the company for $2 billion, and many people feel that they threw their money away.
3/27/2014 1:46:34 PM
Calgary’s 90.3 AMP Radio made a video of two DJs setting the cash aflame in a pet crematorium incinerator. The station’s Facebook page exploded with complaints.
3/26/2014 1:54:47 PM