Takeaways from TikTok’s congressional hearing, Amazon high fives customers and more
Plus: Airbnb is social media fodder again
Plus: Airbnb is social media fodder again
According to research from Weber Shandwick and others, the position of chief diversity officer is more likely to be filled by a white male than by a member of an underrepresented demographic.
An apology is an important tool for crisis communicators these days. See this guide for a comprehensive lists of apology types and scenarios where they are appropriate.
In 2014, you should ‘tap’ into this easy means of opening communication, fostering collaboration, and cultivating new ideas.
The popular author died Wednesday at age 91, but through his work found a way to transcend death—as he had hoped as a child.
Plus: Incoming Apple CEO leans on connection to Steve Jobs; Trump tells companies they’ll be ‘remembered’ for not taking tariff refunds.
Plus: Air Canada CEO announces retirement over French language controversy; Bluesky users revolt over AI.
Plus: Washington Post’s top leader exits days after layoffs; Kroger welcomes new CEO after controversy.
Meet the women driving marketing innovation, strategy and brand impact.
Get to know the Ragan team behind our new learning portal.
It’s time to be clear about what is and what isn’t crisis communications.
Plus: British journalists blame Americans for Princess Catherine rumors; Axios identifies 12 media bubbles.
Plus: Edelman cuts workforce by 4%, Shein factory tour goes left.
Plus: More news you can use today.
An agency leader reflects on the takeaways from the crisis that left thousands of Texans without power as cold temperatures shut down power plants and compromised water treatment facilities.