Cognitive biases every communicator should know

These mindsets affect consumer behaviors—and therefore should be on marketers’ radar screens.

Ragan Insider Premium Content
Ragan Insider Content

Understanding them helps us address four problems:

Buster Benson of Slack breaks them down in his Cognitive Bias Cheat Sheet. It and Wikipedia’s List of Cognitive Bias are good resources for gauging how those tendencies affect communications.

To read the full story, log in.
Become a Ragan Insider member to read this article and all other archived content.
Sign up today

Already a member? Log in here.
Learn more about Ragan Insider.