How to pitch your work without client references

It can be difficult to get your company covered without a client to vouch for you, but sometimes that’s easier said than done. Here’s how to work around this pesky problem.

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How can you pitch your story before clients will back your product?

This is a common issue. Customers don’t often want to reveal the products and services they use, as outside tools are often a company’s competitive advantage, or potential weak link. Nobody wants to reveal their secrets to success or strategic technology partners.

However, it’s essential for a company to have at least one customer willing to go on the record about their experience with you as their vendor. Reporters know the provider of a product is going to say only positive things. A customer’s viewpoint given their own experience is therefore more meaningful and being able to provide such an endorsement proves a business is selling. Happy customers indicate a company’s success, so being able to provide access to a customer is a credibility point.

However, PR pros know it’s difficult and rare for clients to have an active pipeline of customers willing to support—and offer the time—PR. A proactive, assertive PR team will use a few different strategies to get around this, to keep a client in the media until it can provide third-party endorsement.

1. Thought leadership

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