How to write a meaningful apology email

First, determine whether a mea culpa is truly necessary, and then set about crafting it in a concise yet sincere way to your designated recipients.

Ragan Insider Premium Content
Ragan Insider Content

Maybe your website went down or you sent an email with an error. Maybe a PR situation has arisen. It happens to the best of us.

Now you want to make amends, and you’re thinking of sending an apology email. Before you do:

RELATED: Keep your cool in a crisis with these 13 tips.

If you decide that an apology email is, indeed, warranted:

To read the full story, log in.
Become a Ragan Insider member to read this article and all other archived content.
Sign up today

Already a member? Log in here.
Learn more about Ragan Insider.