I’ve been writing the “worst video media disaster” series since August 2010. This is the first one I’m embarrassed to publish.
The graphic nature of this post makes me uneasy—but personal discomfort aside, this month’s worst video media disaster wasn’t even a close call.
Toronto’s Rob Ford—the crack-smoking, drunk-driving, alcohol-abusing mayor of Canada’s largest city—used vulgar language to deny charges that he had sexually harassed a former special assistant named Olivia Gondek (Be warned that the language in this video and quoted below is not safe for work):
Oh, and the last thing was Olivia Gondek. It says that I wanted to eat her pussy. Olivia Gondek. I’ve never said that in my life to her. I would never do that. I’m happily married, I’ve got more than enough to eat at home.
It’s important to remember that no one asked the scandal-ridden mayor that specific question during the media scrum (he was asked about "allegations" in general). He brought the topic up himself and could have chosen to respond in any manner he wanted. The casual nature with which Ford made those stunningly disrespectful remarks show that he probably speaks with similar vulgarity on a regular basis.
A primary rule of crisis management is to never use the negative language of your accusers in your defense, since doing so only reminds the audience of the charge. In this case, he could have simply said: “The charges made regarding Olivia Gondek are false.”
Or, if he had even a single gentlemanly instinct and opted to respect his former aide’s privacy, he could have left her name out entirely: “There are reports out today about something I allegedly said to a former assistant. They are false.”
Ford capped off his ignominious day with yet another spousal indignity. He called a press conference to apologize for using such graphic language to describe his sex life. As he stood before reporters, his humiliated wife stood on the side of the stage, her eyes cast downward.
Brad Phillips is author of The Media Training Bible: 101 Things You Absolutely, Positively Need to Know Before Your Next Interview. He is also the president of Phillips Media Relations, a media and presentation training firm, and blogs at Mr. Media Training, where a version of this story first appeared.