Ragan will honor the industry’s leading female internal and external communications professionals. Nominate your colleagues—or yourself—by Nov. 8.
Though it’s one of many airlines that do not transport animal carcasses, the move earned Delta a chunk of (mostly) good PR.
It’s a sleazy tactic that will only make you enemies.
Their sales seem to be just fine, but many retailers just aren’t doing so well in generating searches or creating worthwhile content.
The carrier did great in terms of cancelled flights and on-time arrivals, but lagged in denied boardings and customer satisfaction score.
The paper even names one specific agency that it calls the worst offender.
General Sentiment released its quarterly ranking of global brands, based on the dollar value of their Internet ‘buzz.’
An investigative report in Friday’s New York Times uncovered a years-long scheme by Vitaly Borker, who is behind the website DecorMyEyes.com , to game Google searches by practicing such terrible customer service — he has threatened the lives of unwitting consumers — that his site lands atop organic search results. In public online forums, he has told angry customers: “My goal is NEGATIVE advertisement … I never had the amount of traffic I have now since my 1st complain…
Maddie Richter discusses the airline’s emergency response drills, her work-life balance and more.
Check out thoughts from experts on AI, Intelligence Augmentation and the fate of TikTok.
It was a delicate balance involving great sensitivity and persistence.
Target launches a new membership program; Microsoft engineer warns about company’s AI tool.
Winners were celebrated at a special awards luncheon in New York City on Thursday.
Learn from Susan Donlan, Marian Salzman and Kathy Krenger.
Plus: Is there such a thing as too many celebrities?
