Recommended reading on employee experience and company culture

If you want a more engaged and productive workforce, here’s a gold mine of motivational material.

It’s never a bad time to think about how to improve employee experience.

Below you’ll find a list of books and articles recommended by staffers from Bonfyre that will help you shape, augment and strengthen your employee experience strategy:

Employee experience books 

The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results

“Every important business outcome lies downstream from the experience and engagement of the people who make the organization go,” write authors Tracy Maylett and Matthew Wride.

According to the authors:

Creating a transformative employee experience is not about stock options or foosball in the break room. It’s about respecting the role your people play in representing your brand and building your business. When you give talented people the space to achieve and thrive, they’ll give your customers an experience your competitors can’t duplicate.

The Employee Experience Advantage

Author Jacob Morgan distills employee experience into three easy-to-understand environments (physical, cultural and technological), and he demonstrates what we can learn from companies that are “doing it right.”

The Five Dysfunctions of a Team: A Leadership Fable

Bonfyre CEO Mark Sawyier writes:

Relationships are the core of employee experience, and this book does a great job of illuminating … common pitfalls teams face that directly relate back to relationships.

Quiet: The Power of Introverts in a World That Can’t Stop Talking

From Amazon:

In “Quiet,” Susan Cain argues that we dramatically undervalue introverts and shows how much we lose in doing so. Passionately argued, superbly researched, and filled with indelible stories of real people, “Quiet” has the power to permanently change how we see introverts and, equally important, how they see themselves.

The Connected Company

Here’s a snippet from O’Reilly Media’s book summary:

To keep pace with today’s connected customers, your company must become a connected company. That means deeply engaging with workers, partners, and customers, changing how work is done, how you measure success, and how performance is rewarded. It requires a new way of thinking about your company: less like a machine to be controlled, and more like a complex, dynamic system that can learn and adapt over time.

It Doesn’t Have to Be Crazy at Work

Authors Jason Fried and David Heinemeir Hansson “broadly reject the prevailing notion that long hours, aggressive hustle, and ‘whatever it takes’ are required to run a successful business today.”

If you’re looking for ways to bring calm to your workplace, the authors suggest:

The answer to better productivity isn’t more hours—it’s less waste and fewer things that induce distraction and persistent stress. 

Everybody Matters: The Extraordinary Power of Caring for Your People Like Family

Barry-Wehmiller, a global manufacturing supplier, avoided laying off a single employee during the Great Recession by embracing a “truly human leadership” philosophy.

In this book, CEO Bob Chapman explains how leadership styles based on empathy, trust and compassion have markedly improved the experiences of Barry-Wehmiller’s employees.

Gamestorming: A Playbook for Innovators, Rulemakers, and Changemakers

Via Amazon’s book description:

This book includes more than 80 games to help you break down barriers, communicate better, and generate new ideas, insights and strategies. The authors have identified tools and techniques from some of the world’s most innovative professionals, whose teams collaborate and make great things happen. This book is the result: a unique collection of games that encourage engagement and creativity while bringing more structure and clarity to the workplace.

Building a Magnetic Culture

Engagement and culture authority Kevin Sheridan outlines the fundamentals for building a company culture that engages and inspires employees. 

Manager’s Guide to Employee Engagement

Research consistently demonstrates that the employee experience suffers when managers have poor leadership skills. Scott Carbonara’s handy guide for teaching managers engagement strategies will help your leaders communicate with more clarity and confidence.

Employee experience articles

Matt Stolpe is an editor at Bonyfyre. A version of this post first appeared on the Bonfyre blog.

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