Results for Articles:
The platform signed users up for the presidential account, along with the first lady’s account, even if they had recently unsubscribed from updates.
1/23/2017 7:00:00 PM
Criticism, even when constructive, can be a hard pill to swallow. Here’s how you can make the most of it—and to know which comments to ignore.
1/23/2017 2:59:00 PM
There’s still time to nominate yourself, your agency or your in-house team for an Ace Award. Share two professional successes by Jan. 31 for your chance to win.
1/23/2017 2:53:00 PM
Enter the 2017 Digital PR & Social Media Awards. Share the podcasts, websites and social media campaigns that amassed a huge following for your brand. Submit by Feb. 17 to save $50 on each category entry.
1/20/2017 2:53:00 PM
Preparing for reputational firestorms can be easier and more effective for communicators who heed data and draw relevant insights. Learn from these examples.
1/20/2017 2:46:00 PM
We’ve extended the deadline for the Ace Awards! Garner credit for yourself, your team or your agency based on your impressive PR and marketing work. Enter by Jan. 31.
1/20/2017 2:45:00 PM
This week, readers were interested in a lawsuit alleging Chipotle used a photo without permission, how to reach generations on social media platforms, phrases smart people don't say and more.
1/16/2017 2:49:07 PM
The president-elect has attacked several organizations in speeches and through tweets (most recently, CNN), causing brand managers to scramble for responses. Here’s how to mount a defense.
1/13/2017 2:53:02 PM
Prove that you’re the star of your social media team, nominate your agency for its impressive reputation, or celebrate your in-house team for their accomplishments. Enter the Ace Awards by Jan. 11.
1/11/2017 2:52:00 PM
Its financial arm’s social media team touted a news story with a typo that changed its meaning drastically, opening the organization up to ridicule from folks online.
1/9/2017 2:47:20 PM
The organization’s brand managers were sent scrambling to quell backlash over its reference to the late actress’s iconic hair buns. Here’s how you can avoid the same fate.
1/4/2017 2:51:49 PM
After a Twitter user pointed out how the mittens looked more like someone bending over, the image—along with jokes—have gone viral. Here’s how the company responded.
12/15/2016 2:53:08 PM
The platforms are sharing a database to log and quickly quash the spread of hateful content online. Instagram also announced features to quell harassment.
12/8/2016 2:54:27 PM
The largest mall in the nation isn’t backing down to social media trolls. Here’s what happened—and its response to backlash.
12/8/2016 2:47:39 PM
The new five-pound notes contain tallow, which is made from rendered animal fat. Many citizens have objected, spurring the venerable institution to seek a modern-day solution.
12/2/2016 2:47:30 PM