Public relations crises don’t just affect a company’s communications team. The legal team also can feel the sting of a public downfall.
Law.com details this in James F. Haggerty’s recent article “
What Sensational Media Cases Can Teach Us About Proper PR Response.” It’s the first in what he promises to be a series detailing the lessons learned from high-profile cases.
The series offers a lawyer’s take on PR crises.
Here are a few lessons PR pros can take away from the case of Dominique Strauss-Kahn:
1. “If your litigation-communications response is tailored only to respond to the first-day crisis, rather than the rhythms of the litigation itself, it will likely fail.”
2. “You can lose the initial battles, but still win the war.”
3. “Globalization brings a global media audience.”
4. “Eventually, another story will bump you from the headlines.”
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