Jordyn Taylor Dean
Martha Stewart’s apology was working. Then she started explaining again.
Impact over intent. Always.
Crisis Communications
PR Daily Staff
Measuring the Value of Crisis Avoidance to Prevent the Unpreventable in the Age of AI
PR teams are often trained to highlight the “wins” and measure the impact of what they DID. But how do they measure the impact of what did NOT happen?
Tony Jaques
Issue or crisis? 8 critical differences and why it matters.
Ignore the differences at your peril.
Ragan Insider Allison Carter
Measuring the fallout of a crisis
Avoid volume. Measure velocity instead.
Erin Kramer
Cornell, the DA and the communication choices that deepened a crisis
Communications is shaping — and worsening — the alleged gang rape at Cornell University.
Courtney Blackann
The future of communications runs on trust. Here’s what crisis leaders say matters now.
Your everyday comms determine how smooth your crisis response will be.
Allison Carter
What crisis communication framework does your team actually need?
Answers to the questions communicators most often ask preparing for a crisis.
Christina Kim
Hyrox’s Beijing moment was a missed opportunity
Insight from a PR pro who finished her first Hyrox race this weekend.
Olga Safina and Tetiana Atadzhanova
When the crisis has no end: Two communicators on the war in Ukraine
Nothing has ever been the same. But the work continues.
Courtney Blackann
’The problem is the execution’: The role of comms in the data center controversy
Help avoid reputational blowback by understanding concerns sooner.
Ragan Insider Courtney Blackann
4 rules for communicating through unexpected change
When you don’t have all the answers, be specific about what you do know.
Allison Carter
Be the CCO: What communicators think Neutrogena should do next
Professional communicators weighed in on what to do now in the wake of the Hayden Panettiere controversy.
Ishola Nasirudeen Ayodele
Playing war: How nostalgia became a weapon in crisis communication
Your crisis plan isn’t ready for this.
PR Daily Staff
See What’s Coming: Building an Anticipatory Comms Strategy
Communications leaders are under growing pressure to anticipate risk, not just react to it.
Shrita Hernandez
The credibility debt organizations accumulate before a crisis
Organizations rarely lose credibility in a single moment. They borrow against it over years, a little at a time.
