Allison Carter
The Scoop: After Spirit folds, other airlines step in to win loyalty
Plus: Cruise line issues thorough statement after apparent hantavirus outbreak; GameStop tries to acquire eBay in surprise offer.
Crisis Communications
Courtney Blackann
Tariff refunds are coming. Explaining them to consumers may be difficult.
ShipStation used blogs, e-book to assist shipping partners with information.
Courtney Blackann
When CrowdStrike failed, this communicator eased the chaos at Providence Health
Translating complex messages into clarity.
Katie Michel
TikTok, Threads and the new disinformation pipeline
If your first indicator of a crisis is the media, it’s already too late.
Ragan Insider Courtney Blackann
Why ‘we don’t know yet’ may be your best crisis response
How to respond during a crisis when the facts are fuzzy.
Courtney Blackann
How to prep for unscripted scenarios in public
Thinking about crisis in high visibility moments.
PR Daily Staff
From Signals to Strategy: Anticipating PR Impact Before Launch
Are you seeing reputational risks and opportunities early — or only once they hit the headlines?
Courtney Blackann
The reputational risk hidden inside drug pricing
Audiences aren’t always aware of pricing complexities.
Allison Carter
14 signs a communications crisis is brewing
Insights from industry professionals.
Tom Corfman
What leaders should say about ‘noise’ outside the company
Your employees won’t ignore it. You shouldn’t either.
PR Daily Staff
Crafting the Perfect Crisis Communications Plan
Are you prepared to communicate clearly when a crisis hits?
Carrie Bates
A guide for communicators navigating addiction and mental health among execs
Handling these difficult situations can protect both people and reputation.
Angela Nibbs
Speed is not strategy: Why high-velocity messaging fails in crisis communications
Going too fast can undermine credibility over time.
Jacqueline Keidel Martinez
Your executive crisis prevention playbook
Executives keep behaving badly. Be ready now.
Isis Simpson-Mersha
FleishmanHillard senior partner on the new rules of crisis spokespersonship
Elizabeth Cook of FleishmanHillard shares why certainty is risky in a crisis and how spokespersons build trust by focusing on action over explanation.
