What started with a cancer patient putting on a hat to keep himself warm apparently ended with police arriving at a Morton’s Steakhouse in Nashville, Tenn., to escort him and his entire party out of the restaurant.
WZTV Nashville reports
that the unnamed man was attending an office Christmas party at the steakhouse. The group of 16 racked up a $2,000-plus tab, but when the man, who is reportedly undergoing chemotherapy treatments, put on a wool beanie, he was immediately asked to take it off.
One Yelp review
of the restaurant posted after the incident relates what happened next:
When his family mentioned his condition and questioned the treatment from Catrina, the assistant manager, they were told he could wear it if he presented a doctors' note... or if we had given them previous notice so we could be accommodated elsewhere.
Members of the group started complaining about the request for a doctor’s note. What happened after that isn’t entirely clear. Some reports say the group started to leave on its own and the police were simply present; others say the police showed up to escort them out.
Either way, it’s bad news for Morton’s, particularly the Nashville location. The restaurant’s Yelp page
is loaded with one-star reviews posted Monday, specifically about the incident. It appears to have put a serious dent in its rating.
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Facebook isn’t much better. He’s an example of the type of comments being left on the Morton’s page
: “After reading what happened to the cancer patient at your Nashville restaurant, nothing on your page looks appetizing.”
Morton’s posted this message to the page Sunday evening:
Morton's fans: We are aware of the situation that happened at our Nashville location over the weekend. We appreciate you all bringing it to our attention, and we have reached out to the parties involved and can assure you that all facts will be uncovered. Please know that our corporate executives are dedicated to making this right with our customers. We appreciate everyone's concern.
WZTV reported that the man who put on the hat said Morton’s hasn’t contacted him, however.
Another Facebook commenter, Eloisa Portillo-Morales, offered this this alternative statement for Morton’s to post:
Dear Morton Customers, we are deeply sorry and sadden by the series of events that happened this weekend. Although, we don't have the whole story at this point what is being said about our restaurant and that night is not a representation of our values. We promise to get to the bottom of this immediately and do everything we can to make this right and prevent it from happening again. Please give us a couple of days to do extensive investigating into this matter and we will respond with the truth and a resolution. Thank you for your patience.