10 dos and don’ts of using social media in a crisis

Websites like Facebook and Twitter are fertile breeding grounds for crises. You need to not only keep an eye on these social media sites (and others), but also understand how to engage an audience on these sites when a crisis strikes. Good thing there’s a webinar on this very topic on May 11. Click here to learn more about it.

By Ragan Staff
Jan. 25, 2011