10 ways to score new clients

Striking out on your own? Responsible for finding new work for your small agency? Following these tips can help.


As most successful solo PR professionals will tell you, networking is the key to your long-term viability as an independent consultant.

I’ve talked about some foolproof excuses to reach out to your network, but where do you go to make new contacts?

You don’t have to attend every Chamber of Commerce meeting to establish—or reinforce—valuable connections. Here are 10 proven networking methods that will help yield high-quality clients and relationships for years to come:

1. Your former employer

You didn’t tell them to take that job and shove it when you left, did you? A surprising number of successful consultants (including yours truly) retained their former employer as their first client. If you’re a consultant because you were recently laid off, or if you haven’t talked to your former colleagues in a while, don’t be afraid to reach out and offer your services to help the poor, overburdened folks still there trying get the work done.

2. People you once worked with

Don’t neglect those who were “junior” when you worked with them. The recession prompted many companies to find creative ways to reward less-experienced (but eager) employees who remained at the company. Those less seasoned may now have more decision-making authority.

Talented junior staffers also advance on their own merit, of course. Everyone begins without experience, but most eventually rise through the ranks—reaching out to them is an important long-term strategy for your business.

3. Referrals

From former co-workers to onetime classmates, referrals are a prime source of new business leads.

A positive experience—say, witnessing your negotiation and communication skills firsthand, even as members of a charitable committee—serves as a foundation for someone dropping your name in a casual (but important) conversation or making a direct introduction.

Make sure everyone you know is aware that you’re now consulting; you never know where that next lead will come from.

4. PR agencies

Few newly solo communications professionals can claim a four-star client roster. One way to gain access to influential people at cornerstone companies is to subcontract with established agencies.

It will provide an income stream today. Plus, if the client’s budget drops (or if a new prospect presents itself that the agency isn’t interested in), the agency may recommend that the client work with you directly.

5. Social media

This is a well-covered topic, but if you still aren’t using social media to show your expertise, you’re missing an opportunity.

Do you use LinkedIn as a means to gain exposure to people in groups you target? If not, consider spending time starting intelligent discussions in the open Q&A area and responding to questions posed by others in specialized groups (like the Solo PR Pros group).

Twitter, Facebook, and other networks also offer ways to showcase your expertise. You don’t have to be online 24/7 to use these tools as part of your strategy. Periodic updates (even just once a week) can make a big difference.

6. Professional organizations

Most of us bring a special skill to our PR, marketing, and communications work.

Whether your forte is writing, social media, event management, customer experience, or some other discipline, there are probably professional or trade associations—beyond the Public Relations Society of America and the International Association of Business Communicators—that cater to you.

For example, media relations experts can participate in the Press Club, while advertising and marketing communications pros may make connections through the American Marketing Association (AMA) or Advertising Federation (AdFed). Participating in these types of groups is an excellent way to expand your network, and you may find yourself uniquely representing the PR viewpoint, exhibiting your expertise before a whole new audience.

7. Targeted trade organizations

When looking to grow your list of contacts and develop leads within the specialty market of your choice, remember to fold trade organizations into your business development strategy.

Just as professional organizations can help you advance in your craft and network with similarly career-minded types, trade organizations are a way to get involved with key issues and policymakers, stay abreast of breaking news and technology, and strengthen relationships within communication channels.

You could come in contact with key executives from companies that might just need the unique combination of your subject matter expertise and specialized skills.

8. Nonprofits

Local nonprofit organizations typically have marketing committees staffed primarily of volunteers. Committees may handle everything from PR to newsletters to events.

Pick a cause you’re passionate about, and chip in your time and leadership pro bono. Make some new marketing contacts (often leaders in your community), gain valuable experience, and do some good to boot.

9. Strategic partnerships

We’ve talked about the perils of trying to “do it all.” Remember that in the long run, as you build your business, you’re better served by focusing on your strengths.

Some projects call for work outside your purview—such as graphic design, scripted photography, animation, or mobile app development—and you can earn a hero badge with your client by having established relationships with complementary vendors already in place.

Here’s a big bonus: You can develop a long-term relationship with these vendors that can result in their referring work to you. Many indie consultants cite these partnerships as the cornerstone of their successful businesses.

10. Former clients

Did you do a good job, but your regular contact moved on to another company?

Remember, your former consulting clients can be a source of new revenue once they’re comfortable in their new positions elsewhere. If you have the foresight to develop rapport laterally and vertically at most of your clients, you may find your client base increased by one, even if your biggest champion made a move elsewhere.

Kelly Crane, 20-year PR veteran, is blogger/guide at Solo PR Pro, a leading resource for those interested in working independently as PR consultants. Join the free Solo PR eNewsletter list for tips, deals, and more.

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