11 facts and figures on Google+

These numbers might help you decide if Google+ will survive after the hype dies down.

Ragan Insider Premium Content
Ragan Insider Content

A recent survey of 700,000 U.S. consumers shows that Facebook is the least popular social media site when it comes to satisfaction, the American Customer Satisfaction Index says in its annual e-business report.

Wikipedia ranks highest at an index of 78, with YouTube next at 74. Facebook earned a 66 on the acsi.org index.

Google ranks the highest in the “search engine and portal category,” with a customer satisfaction index of 83.

One of the questions to ask with the launch of Google+ is:

Will Google’s high customer satisfaction index that it has achieved with its search engine coupled with Facebook’s low ranking in social media satisfaction translate into success for Google+?

Google has a track record of making things work well online. It has more than 1 billion users on its online properties—including Gmail, the Android mobile platform, YouTube and Google blogs. Google+ is well placed to shake up the social networking universe.

11 Google+ facts and figures

To read the full story, log in.
Become a Ragan Insider member to read this article and all other archived content.
Sign up today

Already a member? Log in here.
Learn more about Ragan Insider.