In a statement released Monday, Applebee’s (which is owned by California-based DineEquity) said it was retraining its workers nationwide and planned to change the way its serves juice to children to prevent any more mix-ups (no pun intended, seriously).
The company also apologized to the child’s parents “for the stress and worry [the incident] caused them.” Applebee’s said it had reached out to the parents, but its efforts were unsuccessful.
Here’s the full press release:
LENEXA, KS — (Marketwire) — 04/11/2011 — We want to express how thankful we are that the child involved in the incident at our restaurant in Madison Heights, MI on April 8, was not seriously injured as a result of accidentally receiving the wrong beverage. We also want to apologize to his parents, for the stress and worry this caused them. Although our efforts to speak with the child’s parents have been unsuccessful, we extend our personal apologies.