Internal Communications Campaign

Campaign leads to 94% of health network staff getting vaccinated

Innovative campaign reduced the risk of employees and patients getting sick.

#HitMeWithYourFluShot- Logo

Christiana Care Health System, the largest private employer in Delaware with more than 11,000 employees and more than 70 locations in four states, makes vaccinations available to employees in October, but wanted to dramatically increase the number of employees taking advantage of the program. Its campaign has earned Christiana Care first place in the “Internal Communications Campaign” category of PR Daily’s Corporate Social Responsibility Awards.

The systemwide planning committee and external affairs department submitted names for a program, with #HitMeWithYourFluShot emerging as the winner. The communications team recruited employees from nearly every Christiana location to serve as models during a one-day photo shoot; the images were featured in a number of internal media channels. Employees were encouraged to share “flu shot selfies” with the campaign hashtag.

In an unusual move for internal campaigns, the team invited the local daily newspaper to cover the event in one hospital as a Facebook Live event. At another, a top-40 FM station broadcast live from the event. Even NBC National News online covered the campaign, and three of the top four Philadelphia metro area TV stations broadcast positive stories.

Ultimately 7,868 employees, volunteers and other staff members got vaccinated in a 17-hour window, representing half of the program’s goal of 92% of staff. By January 2019, they had vaccinated nearly 94%. Meanwhile, media coverage reached a potential audience of 24 million; the Facebook Live and other media added considerably to the total.

Congratulations to Hiran Ratnayake, Karen Halesky, Matt McCoy and Shane Hoffman.

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