Consumers say AT&T is the worst in customer satisfaction
For the second straight year. But the news isn’t all-bad for the cell carrier, according to the results of a Consumer Reports survey.
For the second straight year, Consumer Reports named AT&T last in customer satisfaction among major cell carriers. Verizon, meanwhile, remains atop the list again.
But the news isn’t all-bad for AT&T, according to the company’s hometown newspaper, the San Francisco Chronicle:
“There was one ‘not-so-insignificant’ silver lining for AT&T: It had the best higher-speed 4G network—’that is to say, it’s the one that drew the least amount of complaints,’ said Consumer Reports spokesman James McQueen.”
Here’s a list of the top-rated cellphone carriers, including the little guys:
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