The fast food chain that likes to remind its customers that it “[has] the
meats” also has a data breach.
journalist Brian Krebs first reported the breach, in which hackers gained
credit card information for as many as 355,000 customers.
The information was gained after the hackers installed malware on the
payment systems in hundreds of corporate-owned Arby’s locations. Franchise
locations were not accepted.
Although the breach was discovered in January, the chain had not yet made
the news public—at the FBI’s request, a spokesman told Krebs.
Keep your cool in a crisis with these tips.]
Arby’s told reporters that it has fixed the malware problem. In a
statement, the company explained how it handled the breach:
Upon learning of the incident, ARG immediately notified law enforcement and
enlisted the expertise of leading security experts, including Mandiant.
While the investigation is ongoing, ARG quickly took measures to contain
this incident and eradicate the malware from systems at restaurants that
PSCU, which reports such breaches to banks, first got wind of the problem
in January. It reported to the banks at the time that a “large fast food
restaurant chain” was affected, and that the breach was thought to have
occurred between October and January.
Arby’s says customers should check their accounts for any unauthorized
purchases and report to their bank any such instances.