Our Customer Services Director Bert Pijls will be taking part in a Q&A about our price rise at 1-2pm. Tweet your questions using #AskBG!
— British Gas (@BritishGas) October 17, 2013
What the company got instead was more vitriol than it could handle. According to The Guardian, 16,000 people tweeted at British Gas using the #AskBG hashtag, and nearly every tweet was a knockout punch. Many of them included “greed” and/or “death.”
#askbg. Did you forget the balaclava? Isnt that normal in a planned robbery?
— James Hobson (@jamesdhobson) October 17, 2013
— Tony Shepherd (@tony_sheppy) October 17, 2013