Crisis Communications Don’t feed the Internet trolls There’s a particular psychology behind the people who post inflammatory comments on the Web doing what they do. Don’t play their game. By Claire CelsiJune 26, 2014 SHARE Ragan Insider Premium Content To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.