FAA bans Samsung Galaxy Note 7

The phone that’s prone to explode is no longer permitted on most airplanes. Here’s how execs communicated the new policy.

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Use the Samsung Galaxy Note 7 at your own risk—just not on an airplane.

The Federal Aviation Administration has issued major restrictions on using the devices on flights after several cases emerged of the phone exploding.

Brand manages advised passengers “not to turn on or charge these devices on board aircraft and not to stow them in any checked baggage.”

The European Air Safety Agency also urged passengers “to inform the cabin crew when a device is damaged, hot, produces smoke, is lost or falls into the seat structure.”

Even individual airlines are getting into the fray. Virgin Atlantic offered the following statement to multiple media outlets:

Samsung has identified some safety issues with its Galaxy Note 7 mobile phone. As a result and in line with regulatory advice, Virgin Atlantic advises all customers who intend to travel with this phone that the phone should be carried only in cabin baggage. The phone should not be charged in flight and should remain switched off for the duration. Customers who own the Galaxy Note 7 model should refer to the manufactures website for further advice.

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