The group’s rather complex order came to a total of $170. Nobody left a tip. This made the employee who made the group’s food, Brendan O’Connor, rather upset. So he tweeted this:
“Shout out to the good people of Glass, Lewis & Co. for placing a $170 order and not leaving a tip.”
He also included the @glasslewis Twitter handle.
Glass Lewis, a shareholder advisory company specializing in corporate governance, didn’t respond to this tip-shaming too favorably. O’Connor, who is also an intern at the blog The Awl, wrote an account of the whole story for the website, including what happened next:
Two days later, I got a text from the owner asking if I was free to talk on the phone at some point. We spoke later that afternoon.
He told me that he’d gotten a call from the company, Glass, Lewis & Co… Apparently, those employees were mortified that their lunch truck had tip-shamed them—the home office in San Francisco even got involved.