How health care ratings will improve transparency, attract new patients

A free download will guide health care communicators on how to publish verified patient survey data to physician profile pages.

Ragan Insider Content

Many consumers use patient feedback from rating and review sites to help select a doctor just like they would use reviews on TripAdvisor to find the best travel destination.

It’s often their first impression.

Health care organizations don’t have control of those reviews, but a growing number are now taking their Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data and publishing those positive and negative reviews on their physician’s profile page.

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