How the PR industry has changed in the past 25 years

Ragan Hall of Fame honoree Philip A. Nardone looks back on his career, key personal decisions, the struggle of operating in a pandemic, and his favorite myth to bust.

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From starting out working the reception desk to cultivating his own global communications agency, Philip A. Nardone has charted an extraordinary career arc.

With offices spanning from California to the U.K., and with a more than 150 devoted employees, Nardone was a clear choice as a Ragan/PR Daily Hall of Fame honoree in 2020.

He is president and CEO of PAN Communications, an integrated marketing and PR firm with nearly $25 million in revenue, stemming from six straight years of double-digit revenue growth.

Nardone has keyed on an ability to work closely with his executives, to think strategically and to lead PAN through regional, national and global expansion: The company has offices in Boston, San Francisco, New York, Orlando and London.

Beyond the bottom line, PAN’s community efforts and corporate philanthropy program, PANcares, have donated $70,000 in pro bono PR services to PAN’s partner organizations—including Covenant House and the MA Coalition for the Homeless—since November 2017.

Despite his busy schedule, Nardone took time to answer questions about his company’s quarter-century of success and offer his insights about PR in an ever-shifting world.

Phillip Nardone

How does it feel to be a Hall of Famer?

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