When all you serve is fried chicken—you had better not run out of chicken.
KFC faces a poultry shortage that has closed stores across the U.K. and Ireland, unleashing jokes and dismay on social media and highlighting the dangers of making big changes to a global supply chain.
Although the company has tried to keep it light, critics cry fowl and question the organization’s management.
Fast-food fans were in a flutter Monday after most of the 900 KFC outlets in the U.K. and Ireland were forced to close because of a shortage of chicken. The company apologized to customers, blaming “teething problems” with its new delivery partner, DHL.
[…] It said those branches that remained open were operating a limited menu or shortened hours.
The fried chicken chain tried to frame the store closings as a move taken to preserve brand integrity.