Marathon Comcast service call goes viral A former Endgadget editor posted a recording of a portion of his call to cancel his service with the cable provider. It’s not pretty. Brand managers, be warned. By Matt WilsonJuly 17, 2014 SHARE Ragan Insider Premium Content Okay, here’s the tail end of our Comcast disconnection call last week. Tell me I’m not crazy? https://t.co/ohVt2YWZis (Background at link.) To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.