Guidelines for delivering constructive criticism
Giving negative feedback isn’t easy, but doing it right can improve performance, increase accountability, clarify expectations and foster a more harmonious work environment.
An infographic produced by Headway Capital offers guidance for navigating the sticky wicket of reproaching a colleague. The graphic opens by affirming that negative (and specific) feedback can lead to higher performance and more cohesive teamwork.
It has to be a two-way street, though: Managers should create a space in which employees can voice their own concerns.
The graphic warns against launching right into your lecture, giving vague critiques and combining criticisms with conversations about salary or promotions. It’s best to leave those emotional hot potatoes for a separate talk.
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