Noodles & Co. data breach compromises years of transactions

Crisis managers for the fast-casual eatery are in hot water after several banks alerted cardholders to a potential problem. Once aware, here’s how reps elusively responded.

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If you used a credit card to make a purchase at Noodles & Co. this year, your account may be at risk.

Noodles & Co. CEO, Kevin Reddy, confirmed that the company was told about the presence of malware in its credit- and debit-card-processing system. Executives began investigating “unusual activity” on May 17, they confirmed the data breach June 2 and it was announced the breach on June 28.

Here’s the statement:

Since that time, Noodles & Company has been working with third-party forensic investigators to determine how the security compromise occurred and what information was affected. The Company has confirmed that malware may have stolen credit or debit card data from some credit and debit cards used at certain Noodles & Company locations.

Many customers found out about a potential problem from their banks. JUST ANNOUNCED: The Employee Communications, PR and Social Media Summit at Microsoft HQ.

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