PR advice from the presidents

Though they lived many, many decades ago, the United States’ chief executives knew their stuff about relationships and public perception.

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I apologize for the service outages this week. We let many of you down. Let me assure you that we are working around the clock to fix this. You expect better from us and I expect better from us. It’s too soon to say that this issue is fully resolved but let me give you more detail to what is happening.

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