Saks, Lord & Taylor tackles data breach with FAQ, reassurances

The renowned retailers’ parent company issued a statement and updates about how hackers tapped into 5 million credit card accounts, as well as how customers can protect themselves.

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If you don’t have a data breach response plan, you should develop one without delay.

Saks Fifth Avenue and Lord & Taylor are the latest retailers whose credit card data have been stolen from their system. Now their parent company is scrambling to convince consumers they are safe to shop as brick-and-mortar operations struggle to compete with online marketplaces.

The New York Times reported:

A well-known ring of cybercriminals has obtained more than five million credit and debit card numbers from customers of Saks Fifth Avenue and Lord & Taylor, according to a cybersecurity research firm that specializes in tracking stolen financial data. The data, the firm said, appears to have been stolen using software that was implanted into the cash register systems at the stores and that siphoned card numbers until last month.

Hudson’s Bay, which owns Saks Off Fifth and Lord & Taylor, released a statement:

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