Social Media Social media: The new face of disaster response When disaster hits, both the media and the public hit the Web. By Kevin Allen@kevin_j_allenJuly 30, 2014 SHARE Ragan Insider Premium Content RELATED: In Sandy’s wake, should brands shut up on social media? To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.