Starbucks promises to investigate after a new racial incident

The coffee chain was criticized yet again after a barista in a California store purportedly wrote a derogatory term on a Latino customer’s drink order.

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Starbucks’ racial bias training can’t come soon enough.

The coffee chain is facing more backlash after a customer accused a barista in the company’s La Canada Flintridge, California, location of writing a racial slur on his cup.

NBC 4 in Los Angeles reported:

Pedro, who asked not to be identified by his last name, ordered two coffees from the cafe and received his order with the word “beaner” on both cups in place of his name, he told NBC4’s sister station, Telemundo 52.

“It’s an offensive word used towards Latinos,” he said.

Pedro does not believe the slur could have been written by accident because the barista called his name once his order was ready.

Pedro’s co-worker Priscilla Hernandez was the one to point out the name.

CNN reported:

“I asked him if he realized what they had put on his cup. He said no. So I was really upset about it, because that isn’t OK,” she said.

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