Study: Emoticons and abbreviations are causing headaches in the real world

One in four U.K. residents say that misunderstandings over digital body language have led to fallouts, insomnia, and lost business, a new study reports.

In most cases, the exact meaning of a wink depends on context. It’s all about reading the signs.

So, what do you do about this one?


Hmmm …

It appears body language is no longer reserved to face-to-face encounters. New research from Flagship Consulting tells us that digital body language is a dialect all its own. An increasing amount of people are using digital kisses and hugs (XOXO), smiley and sad faces, and abbreviations such as LOL (laugh out loud), to try and convey tone and avoid misunderstanding, according to a study of U.K. adults.

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