The 7-point community manager’s checklist

This guide will help you do your job better. So print it out, or bookmark it. You’ll refer to it often.

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Starting out in community management can be daunting. But I’ve come to help relax your nerves, and encourage you with this seven-point checklist to help you get started as a community manager.

I wish I had this checklist when I first started as a community manager years ago, so print it out, bookmark it, and refer to it as you get started.

1. Follow the right people.

What helped me as a novice community manager was finding blogs to read and the Twitter handles of those who were already in the game. Finding the right ones, however, took some time.

To find the right ones to follow and emulate, start by looking for the community managers behind the Facebook pages and Twitter accounts of brands you like. As you go through this process, you’ll find that some pages are more dynamic and engaging than others. Soon you’ll have a more refined list of go-to company pages managed by awesome community managers you’ll want to emulate. You can also find several community manager groups on Facebook that you can join.

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