Crisis Communications The worst video media disaster of March 2014 CNN’s coverage of the missing Malaysia Airlines Flight 370 was, quite frankly, embarrassing at times. By Brad PhillipsApril 2, 2014 SHARE Ragan Insider Premium Content @jtlarsen the audience is never wrong. To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.