The role of managers during COVID-19, social unrest—and the next big crisis

How to prepare your people leaders to guide difficult or uncomfortable conversations

COVID-19 and social unrest have brought with it conversations around safety, job loss, re-orgs, psychological safety, and diversity and inclusion.

What’s the common thread? Difficult conversations in the workplace.

Download our guide to help managers excel at leading difficult or uncomfortable conversations with team members. We cover:

  • Encourage authenticity: Lead by example and avoid jargon and platitudes.
  • Translate your organizational statements into action. They’re not just a website decoration.
  • Create a conversation guide: Include conversation starters, FAQs and more.
  • Give managers priority. Even if it’s just 30 minutes, they need to get information first.
  • Set expectations. Provide them with a list of expectations for how to communicate with their teams.
  • Measure and adapt. You must measure what worked, what didn’t and what you can improve on.

Check out these tips and more to help enable your people leaders to communicate and navigate change effectively.

Download it now.

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