Why companies need to love their haters

Are people talkin’ smack about your firm or clients online? Get out of the dark ages and on to social media, says PR pro Jeremy Porter. He explained that while you don’t want to turn your clients into crybabies, who expect immediate responses when they tweet about you, the new channels do confer some power to your empire. Check out this post and you will be able to convince others of the power of social media to create customers who love you. There is no better PR weapon than that!–Jackson W…

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