With more than 3 million views, ‘United Breaks Guitars’ becomes PR nightmare for airline

Less than two weeks ago, Canadian musician Dave Carroll posted a music video to YouTube for his song “United Breaks Guitars,” which tells the story of United Airlines allegedly breaking his guitar and failing to adequately compensate him. According to Visible Measures, the video has now notched 3.2 million views on at least 30 different Web sites. “United has a real nightmare on their hands,” Jennifer Van Grove wrote for Mashable . United has responded to the video, indicating it planned…

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