18 terribly reviewed companies in the U.S.

The Business Insider sifted through the American Customer Satisfaction Index, which surveys customers every month, to find the companies with the lowest marks. Some organizations on this list may surprise you, others maybe not. “These are not terribly competitive industries, as the switching barriers for most of them are quite high,” David VanAmburg of ACSI told Business Insider . “In other industries, like the food or clothing sector, the competition is huge. They bend over backwards …

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