This article originally ran in 2019 and is part of our annual countdown of the most-viewed stories from PR Daily.
Digital will drive marketing and PR in 2020.
With so many factors in play and new platforms and technologies springing up, many industry pros are wondering what to expect. Here are five trends we’ll see dominating marketing and PR efforts in the new year:
More than 90% of buyers are begging for more interactive content. Content marketing will shift focus to give people what they want. Expect to see more augmented/virtual reality, gamified quizzes and polls, online events and shoppable posts. If you’re spending on content, make it interactive, or you won’t keep your customers engaged—but you can bet your competitors will.