Social Media 3 tenets for amicable agency/client expectations on social media Social media isn’t a great channel for conveying tone or doing the delicate work of maintaining a relationship, so tread lightly and call on experts. By Andy WhiteApril 29, 2014 SHARE Ragan Insider Premium Content To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.